Shopping

Shipping Charge

We deliver orders worldwide, and can deliver all items. We will inform you the cost of carriage before processing your order.

For most orders below 800g we will send costing between 1, 520yen and 3, 120yen depending on the country. We will of course advise you of the cost before processing your order.

Payments

The payment can use credit card or PayPal.
We use epsilon settlement service, and the credit card settlement is very safe.

Delivery

We send it out by international courier service within three business days from an order day.

Returns and Exchanges

A good fit and your comfort is our top priority. If for any reason you aren’t satisfied you may return your purchase within 30 days for a full refund or exchange. After 30 days store credit will be issued. All returned items must be in their original condition. 30 days is determined from the shipping date on your invoice to receipt of returned item(s) at GENIC.

When returning items, include in the package:
• The original packing slip;
• Your name, phone number, email address;
• Reason for the return;
• If requesting an exchange, tell us what item you like the exchange to be for.

Please send items to:
BELLCO Inc.
464 Imai-cho Hodogaya-ku Yokohama-shi Kanagawa 240-0035 Japan
TEL.+81-45-351-8621　FAX.+81-45-351-8626

You are responsible for return shipping (we recommend sending UPS, insured). If the return is because of a mistake made by GENIC, we will pay for shipping. Please call us at 81-45-351-8621 and we will provide shipping instructions. We do not refund international shipping costs unless a mistake was made in the fulfillment of your order.